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Making A Purchase
Just browse our Catalog, and click on any items that you wish to buy and put them into the shopping cart. After you have finished your selection, click on "Checkout" and you will be asked for a few details that we need to be able to satisfy the order. We accept Visa, Mastercard, Switch and Amex cards. We do not charge for any item until it is ready to ship. Back ordered items are not charged until they are shipped. All items are offered subject to availabilty. Whilst we carry a massive range of stock placing an order does not guarantee the item is available. You will be notified of any out of stock items. By placing an order with Wine Care you confirm you are of minimum legal age to purchase alcohol as set out by local legislation. Wine Care reserves the right not to supply alcohol to anyone who is, or we believe to be, not of mimimum age to purchase or consume alcohol. |
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Shipping And Handling
All goods are despatched Mainland UK only via our carrier. Please allow 5 working days from time of order for stocked items. Please allow extra time during the busy Christmas period. All deliveries must be signed for unless you request items to be left unsigned when completing the transaction. Items left unsigned are at your own risk. Wine Care and our delivery agents cannot accept any resposibility for loss or damages without a signature. In the rare event of a breakage or damage to the box please note the delivery ticket accordingly and inform Wine Care immediately. Our delivery agents will not inform us of and breakages of losses. Please quote your order reference at all times. Please ensure the correct address is provided and recipients are able to accept deliveries. Refused and failed deliveries will be returned back to Wine Care with the return cost payable by the sender. If no one is available to receive the goods our carrier will notify the recipient of the attempted delivery with a "Card" placed through the letter box. If the items are not claimed within 5 days they will be returned to us and the return cost will be payable by the sender. |
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Delivery Schedule
Shipping cost is done by weight and location. The easiest way to determine the shipping cost is to add your items to the order and proceed to checkout. After entering the shipping destination the shipping value will be added to the cart total. |
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Back Orders
If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait. |
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Tax Charges
All prices are shown inclusive of VAT at 17.5% |
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Credit Card Security
All credit card numbers are encrypted in the software when the order is placed using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site. The "Golden Padlock" visible in your browsers status bar is you peace of mind for security. Credit card statements will show as payment to "The Wine Schoppen, Chesterfield" who are the parent company of Wine Care / Barrels & Bottles |
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Reaching Us
If you need to reach us, please email us on sales [at] winecare [dot] co [dot] uk, alternatively, you can call on 01246 453399 (International +44 01246 453399) or fax us on 01246 453499 or write to us at Unit 5b Broom Business Park Bridge Way Sheepbridge Chesterfield S41 9QG United Kingdom |